Frequently Asked Questions
Are you open after normal business hours?
Yes. We’re open 24 hours a day, 7 days a week, 365 days a year.
How long have you been in business?
We’ve been in business since 1971.
How soon can you be at my home?
1 hour. Give us a call or send us a contact form, and we can be there within the hour if you have an emergency.
Can you fix sewer leaks?
Yes. We work on anything related to plumbing, from sewer repair to water heaters to leaky faucets.
Do you do new construction plumbing installation?
Yes. We work on new builds and plumbing remodeling jobs.
I’m having trouble with my energy-efficient tankless water heater. Do you work on these?
Yes. We have experience with tankless water heaters. Give us a call.
How much is a quote?
We offer free quotes by phone.
Are you open on holidays?
Yes. We’re open 365 days a year, 24 hours a day.
My garbage disposal won’t work. Is there anything I can check before I call you out?
Make sure that the circuit breaker for your garbage disposal hasn’t flipped off. You can also reset your disposal by pushing the reset button. The reset button is generally found underneath the garbage disposal.
I moved into an older home with a septic tank. Is there special care required with a septic tank?
Yes, you have increased risk of clogging with septic tanks. You will need to have the septic tank pumped regularly. You should use low-sudsing laundry detergent. You will want to avoid using bleach, as it can damage the septic tank. You can also add certain kinds of bacteria to the septic tank.